Shipping & Returns

Shipping

All orders placed before 12pm will normally be dispatched on the same working day and sent via standard delivery to UK Mainland, which is 1-3 working days. Any orders placed after 12pm will be dispatched next working day. Any order requiring next day delivery can be sent as a Pre 10.30am or Pre 12pm next working day delivery. Breakwells Paints Ltd will not be held liable for any delay or failure to achieve the delivery date.

Shipping Charges

Standard delivery to UK mainland 1- 3 working days is charged at £12 + vat .

Pre 12pm next day delivery UK mainland is charged at £19 + vat

Pre 10.30am next day delivery UK mainland is charged at £23.50 + vat

**Please note these charges can change dependent on the weight and location**

Courier delivery times and special requests

Courier delivery times are generally between 8am and 5pm, all deliveries will require a signature upon delivery. If no-one is available to sign for the delivery it will be returned to the depot and a card will be left for you to make arrangements to collect the item.

Please note we can’t generally make special requests when booking the delivery as we have no way of passing these on to the courier.

Returns and Faulty Products

Breakwells Paints will endeavour to ensure all orders are correctly fulfilled but in the unlikely event that the goods are damaged, faulty or supplied incorrectly and it is an error on the part of Breakwells Paints please contact us within 24-48 hours to report this and provide us the full details and images if required. If necessary we will arrange collection of the faulty or damaged products and either issue a refund or replacement goods once the faulty goods have been received.